We protect your personal data
At Tuto.com, the confidentiality of your data is our priority, as is transparency about the purposes for which we process it.
WEECAST, publisher of the Tuto.com platform, is Qualiopi certified for training activities (certificate number FR056803-3) and holds the status of Entreprise à Mission (mission-driven company) within the meaning of French law no. 2019-486 of 22 May 2019. We comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
Your personal data is processed transparently, confidentially and with the highest level of security.
Data controller
The controller of your personal data is:
SAS WEECAST
31 rue d'Alger, 83000 Toulon, France
Registered with the Toulon Trade and Companies Register (RCS) under number 517 502 175
Represented by Mr Nicolas Chaunu, President.
Data Protection Officer (DPO)
WEECAST has appointed a Data Protection Officer (DPO), Ms Mathilde Le Rouzic, in accordance with Article 37 of the GDPR.
You can contact her with any question about the protection of your personal data or to exercise your rights:
By email: dpo@tuto.com
By post: SAS WEECAST, for the attention of the Data Protection Officer, 31 rue d'Alger, 83000 Toulon, France.
Purposes and legal bases of processing
Personal data collected on Tuto.com is processed for the following purposes, each based on a legal basis under Article 6 of the GDPR:
- Creation and management of the Member account: Performance of the contract (Terms of Use and Sale)
- Access to Courses, mentored Learning Paths and the subscription: Performance of the contract
- Payment and invoicing management: Performance of the contract and legal accounting obligations
- Learning follow-up, mentoring and assessment: Performance of the contract
- Evidence of training delivery to public funders (CPF, OPCO, France Travail): Legal obligation
- Instructor remuneration and compliance with the DAC7 Directive (EU 2021/514): Legal obligation
- Support for Learners with disabilities (health data): Explicit consent of the person concerned (Article 9 GDPR)
- Recording of mentoring sessions for teaching quality purposes: Explicit consent of the person concerned
- Sending of marketing communications and newsletters: Consent or legitimate interest, depending on the case
- Audience measurement, service improvement and Qualiopi quality process: Legitimate interest
- Prevention of CPF fraud and compliance with French law no. 2022-1587: Legal obligation
- Non-essential cookies and trackers (advertising, remarketing, advanced analytics): Prior consent via the cookie banner
For full details of the processing operations, processors and cookies used, please see the detailed policy at the bottom of this page.
Your rights
Under the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:
- Right of access to your data (Article 15 GDPR)
- Right to rectification of inaccurate or incomplete data (Article 16)
- Right to erasure, within the limits set by applicable regulations (Article 17)
- Right to restriction of processing (Article 18)
- Right to portability of the data you have provided to us (Article 20)
- Right to object to processing based on legitimate interest (Article 21)
- Right to withdraw your consent at any time, for processing based on consent
- Right to set instructions regarding the storage, erasure and disclosure of your data after your death (Article 85 of the French Data Protection Act)
To exercise these rights, please contact our DPO:
By email: dpo@tuto.com
By post: SAS WEECAST, for the attention of the Data Protection Officer, 31 rue d'Alger, 83000 Toulon, France
If there is reasonable doubt about your identity, your request must be accompanied by proof of identity. WEECAST responds to requests within one (1) month of receipt. This period may be extended by two (2) months for complex requests, in which